Accessibility Statement

​Purpose

Jackson County Senior Centers are committed to ensuring that all people — regardless of ability — have full access to our programs, facilities, services, and information. We aim to create an inclusive environment that supports dignity, independence, and participation.

​Standards & Guidelines

• Where applicable, we strive to comply with the Americans with Disabilities Act (ADA) and its implementing regulations.

• For digital content (website, online forms, etc.), we aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, to the extent practicable.

• We continuously review and update our policies, practices, and facilities to remove barriers and improve accessibility.

Physical Facility Accessibility

• Entrances, halls, meeting rooms, restrooms, and other common areas are designed (or adapted) to enable access for persons using wheelchairs or mobility devices.

• Wherever possible, ramps, handrails, elevators, and automatic door openers are provided.

• Accessible seating, clear pathways, and appropriate lighting are part of our planning.

• Service counters, program stations, and seating areas are arranged with consideration for accessibility.

• If any part of our facility is not accessible, alternative arrangements (such as relocation or assistance) will be offered in a dignified manner.

Program & Service Accessibility

• Programs, classes, and events are offered in accessible locations whenever possible.

• We will make reasonable modifications or provide auxiliary aids (e.g. large-print handouts, assistive listening devices, captioning) upon request to ensure full participation.

• For off-site activities, we will consider accessibility of venues and transportation.

Digital & Communication Accessibility

• Our website and digital materials aim to provide accessible formats (large text, high contrast, keyboard navigation, alt text for images).

• Documents and handouts will be made available in alternate formats (e.g. large print, Braille, electronic format) on request.

• We endeavor to ensure compatibility with assistive technologies (screen readers, magnifiers, etc.).

• We monitor and test our digital presence, and use recognized accessibility evaluation tools for compliance.

Feedback & Reporting Barriers

We welcome feedback about accessibility barriers. If you encounter any difficulties accessing our programs, facilities, or digital resources, please let us know:

• Contact persons:

  • Transportation--Wendy James, Transportation Manager

    • email: wjames@jacksoncountyboa.com

  • All Else--Susan Morgan, Executive Director

    • email: smorgan@jacksoncountyboa.com​

• Address: 25 E. Mound St., Jackson, Ohio  

• Phone: 740-286-2909

When contacting us, please indicate:

1. The location, webpage, or program you are referring to;

2. The nature of the accessibility barrier;

3. Your contact information, so we may follow up if needed.

We will make a good-faith effort to respond within a reasonable time (typically 5 business days) and to provide a solution or workaround.

Ongoing Efforts & Updates

• We periodically review our facilities, programs, policies, and digital content to identify and remediate accessibility gaps.

• When we introduce new technologies, upgrades, or programs, we will evaluate accessibility impact in planning and implementation.

• This statement may be revised as needed; the effective date will be noted below.

Effective Date

This Accessibility Statement is effective as of September 30,2025.